FAQ’s

Whats a Cloud Based Accountant?

A Cloud Based Accountant is just like your normal high street accountant but instead of meeting in person, we meet our clients via Skype and we use online software, Quickbooks and/or Dropbox, to complete our clients work. Because we don't have expensive city centre offices to pay for, we can provide all the normal accountancy services but at a fraction of the normal price. 

How do I sign up?

Simply choose and customise your package by clicking here, then fill out our sign up form, and we’ll be in touch within 24 hours (usually much quicker). One of our highly experienced Accountants will talk you through your package to make sure you have the best one suited to your business. Depending on the package you have chosen, we’ll then import your data in to our software, send you log-in details, and we’re good to go.

I already have an accountant. Is it easy to switch?

Yes, we make the process of switching accountants very straightforward and do this by contacting them on your behalf. Simply provide us with your current accountants contact details and we’ll do the rest. Once we have all the information we need, we'll get it loaded in to our software and provide you with the log in details.

Is it secure?

We use two of the most secure online platforms on the planet, Quickbooks & Dropbox, which means our client data is in the safest hands possible. 

What is the main benefit of Cloud based software?

The main benefit of cloud based software is the fact that your figures are available to you on the go. We use two of the most secure online platforms on the planet in Quickbooks & Dropbox, so 

What if I want an initial meeting before signing up?

If you are unsure about our services or if you would like to have a chat with one of our friendly accountants before signing up, then you will be pleased to know that we offer FREE meetings via Skype (My Cash Cloud). During this meeting we will discuss your businesses needs and talk you through the various packages available. If you would like to arrange an initial meeting, click here

How do I pay?

Our service is paid for via Direct Debit and this is usually taken on the 1st of every month. You can request a 30 day free trial of our system by filling out this form (during this trial you will be given access to a mock version of your company). We also do not make ANY of our clients sign long term contracts, all of our packages are on a month-by-month basis.

Are you registered with the Information Commissioner?

Yes and we take data protection very seriously. You can check us out on the register here on the ICO Register (please remember to use our registered name, CT Accountancy Services NE Ltd)